Last updated on: December 14, 2025

At Josar Health Care, we value transparency and customer satisfaction. This Cancellation Policy outlines the terms under which orders may be cancelled.

Order Cancellation by Customer

  • Customers may request cancellation of an order within 24 hours of placing the order or before the order is shipped, whichever is earlier.
  • Once an order has been shipped or dispatched, it cannot be cancelled.
  • Cancellation requests must be made by contacting our support team via phone or email.

Order Cancellation by Josar Health Care

  • We reserve the right to cancel any order in case of:
    • Non-availability of the product
    • Pricing or typographical errors
    • Payment not successfully completed
    • Suspected fraudulent or unauthorized transactions
  • In such cases, the customer will be notified, and any amount paid will be refunded as per our Refund Policy.

Refund for Cancelled Orders

  • If an order is cancelled successfully, the refund (if applicable) will be initiated to the original mode of payment.
  • Refund processing time may vary depending on the payment method and bank policies.

No Cancellation Applicable

  • Orders that have already been shipped
  • Orders placed under special offers, discounts, or promotional schemes (unless otherwise stated)

Contact Us

For cancellation requests or related queries, please contact:

📞 7056002626
📧 support@josarhealthcare.com